Privacy Policy

Bravo AI LLC ("Bravo AI," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

1.1 Information You Provide:

• Account Information: Name, email address, phone number, company name, job title when you create an account
• Business Data: Project information, production data, material tracking data, employee records, and other operational data you input into the platform
• Communications: Messages, support requests, and feedback you send to us
• Payment Information: Billing address and payment details (processed by our third-party payment processor)

1.2 Information Collected Automatically:

• Usage Data: Pages viewed, features used, actions taken, time spent on the platform
• Device Information: Browser type, operating system, device type, IP address
• Location Data: GPS data when using clock-in/field features (only with your permission)
• Log Data: Server logs, error reports, performance data

1.3 Information from Third Parties:

• Data from integrated systems you connect (e.g., Tekla PowerFab, project management tools)
• Information from authentication providers

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your requests and provide customer service
• Monitor and analyze usage patterns and trends
• Train and improve our AI models (using anonymized, aggregated data only)
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

3. How We Share Your Information

We do NOT sell your personal information. We may share your data with:

• Service Providers: Third parties who assist in operating our platform (hosting, analytics, payment processing)
• Your Organization: Other authorized users within your company account
• Project Collaborators: When you share project data with other companies through the platform (e.g., GC/sub-contractor shared dashboards)
• Legal Requirements: When required by law, subpoena, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

4.1 We implement industry-standard security measures to protect your data, including:

• Encryption in transit (TLS/SSL) and at rest
• Access controls and authentication
• Regular security assessments
• Secure cloud infrastructure (Supabase/AWS)

4.2 No method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you of any breach as required by law.

5. Data Retention

5.1 We retain your data for as long as your account is active or as needed to provide Services.

5.2 Upon account termination, we retain your data for 30 days to allow for reactivation, then delete it.

5.3 We may retain anonymized, aggregated data indefinitely for analytics and improvement purposes.

5.4 We retain financial and transaction records as required by law (typically 7 years).

6. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Opt-Out: Opt out of certain data processing activities
• Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at info@bravoai.co.

7. Cookies and Tracking

7.1 We use essential cookies to operate the platform (authentication, session management).

7.2 We use analytics cookies to understand usage patterns and improve the Services.

7.3 You can manage cookie preferences through your browser settings.

8. AI and Machine Learning

8.1 Our AI features process your data to provide intelligent assistance, automation, and insights.

8.2 We may use anonymized, aggregated data to improve our AI models. Your individual business data is never shared with other customers.

8.3 AI-generated outputs are tools to assist decision-making and should be reviewed by qualified humans.

9. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your data may be processed in the United States. By using our Services, you consent to the transfer of your data to the United States.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Continued use after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Bravo AI LLC
El Paso, Texas
Email: info@bravoai.co
Website: bravoai.co

Last Updated: February 11, 2026